Shipping Policy | Domestic + International | STAX.

 SHIPPING OPTIONS & COSTS

    NEW ZEALAND

    • We are unable to ship to PO boxes

    • $5NZD STANDARD SHIPPING (12-21 Business days after dispatch from warehouse)

    • FREE STANDARD SHIPPING for orders over $80NZD

    • $20NZD EXPRESS DHL (3-5 Business days after dispatch from warehouse)

    • FREE EXPRESS SHIPPING for orders over $150NZD

      DUTIES & TAXES; For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. For more information please contact your local customs office.

      PRE-SALE & IN STOCK ITEMS; Please contact us directly at help@stax.co.nz in order to split pre sale and in stock items (this is done automatically and free of charge for Australian orders over $150).

      LAUNCH & SALES SHIPPING; Due to the high volume of orders at launches and sales, processing and shipping times may be slightly delayed. Our team are working hard to make sure you get your STAX. as soon as possible.

      SHIPPING PROCESS; STAX. will provide a tracking number via email once your order is shipped and on route (this can take up to 24 hours to become active).

      PLEASE NOTE;

      • STAX. cannot be held responsible for the service, delays or delivery by the postal service
      • STAX. cannot cover the cost of return shipping 
      • Shipping costs are non-refundable
      • We are unable to modify or change already placed orders